We set super high expectations because “we idealize the 'perfect' outcome,” Gillette said. We assume that in order to feel successful, we need. Trust is a key component of leadership, and nothing builds trust faster than keeping the commitments you make. Leaders who fail to keep their. Should she return every text at the earliest opportunity? Should he make 5. Time. Every relationship is based on sharing at least some time together. It can't.
Your Expectations Set 5.
Managing these eventualities is the greatest challenge of any project manager as they can affect management expectations and create an expectation gap. The expectations can be of many different types. Each type of expectation has to be handled in a different way. In order to deal with unplanned events, it is important that the project managers set management expectations at the stage of planning itself. It is essential to plan the project in minutest details and to get approval for all the goals and achievements of the project and its various stages.
For a manager it means having a full understanding of the project and all its various requirements. Managing the performance of the various teams and reporting is an essential part of this process and should be dealt with very carefully and in detail. Communication channels need to be established and responsibilities fixed to ensure that there is accountability in the process. All the performance goals and management expectations should be discussed at length and determined before the commencement of the project.
Understanding what is required and expected of you is essential for managing expectations. Do not assume that you and your boss are essentially speaking the same language. Most often they are not and this leads to confusion and delays. So you must ensure that you understand all the responsibilities, priorities and what needs to be done to mark the project as a success. Be honest about the deliverability of the expectations. If you feel the expectations are too high, do speak up and negotiate to have more realistic expectations.
Understanding and clarity are just the initial stages of the process of communication. The communication channel needs to be maintained throughout the duration of the project. This will present you with the chance to measure performance and progress, have a risk assessment and readjust your approach to align with the goal. This is a good strategy to keep expectations under check.
Agree to goals that you can easily achieve without much effort, even though you know that you can deliver a lot more than you are promising. This will be to your advantage when you finally deliver more than you had promised.
One can often go too far out to manage expectations. Each person has his own expectations and you cannot deliver to all.
So concentrate on what you can deliver and get the management see your point of view and set their expectation at a realistic level. Your biggest stumbling block is you yourself. So keep your own expectations under check. Goal setting is one of the prerequisites of good management.
Each project is a team effort and each member of the team needs to know what is expected of them and what they need to deliver to complete the project in time, within budget and successfully. Goal setting is not a onetime thing. It is a dynamic process that changes according to the present circumstances, hence the management needs to keep its expectations from the team realistic and flexible within a limit. Goal setting helps an employees to know what is required of them and what they have to achieve in order to deliver their part of the whole.
Setting and managing goals depends to a large degree on the culture and policies of an organization. The implementation and monitoring process varies from one organization to another. The major points that set management expectations include budget, scope and schedule.
None of these points can be guaranteed to be exactly as planned and hence, a degree of change factor should be allowed when setting expectations. Goal setting is a trying process and should be handled carefully. If the goals do not match expectation, there is trouble for all. In order to match the set expectations with achievable goals, a manager needs to pay attention to the following:.
A project manager constantly walks the tight rope between the top management or the client and the employees entrusted with the task of executing the project. But if you keep the above points in your mind while handling a project, then you will have a smooth ride up to the end. Not setting expectations has its own shortcomings. Employees and worker need to have a knowledge of what is expected of them, it gives them a direction to work towards. Hence, it is essential that functions, tasks and responsibilities be assigned at the earliest and the expectations be conveyed clearly.
Lack of expectation can often lead to:. While setting expectations, it is best to keep it under restrain, though it may seem like a good strategy to have high expectations, in reality it is not, as inability to deliver can cost you dearly.
It leads to lack of self-worth and a sense of failure, neither of which are good for your self-confidence or performance. What is more important is to be flexible with the expectations and adjust according to the situation.
You may raise the bar or lower it as time passes and the situation becomes clearer. Sometimes it is good to have a chain of results that might ensue from the success or failure of a project.
This helps you to gauge the expectations and help to rationalize. I know that at times you cannot tell certain things to your teams, but that doesn't mean you have to lie. When you lie, it kills trust and respect and will make them doubt you going forward. Teams understand that at times you cannot say anything.
One of my best bosses would always just say, "I'm sorry, but I am not allowed to answer that. Praise is one of our most basic human needs, and when people do a good job, they expect to receive that from their boss. It doesn't need to be over the top; it can often just be a simple "thank you" or "good job, well done. We all make mistakes, but criticism rarely helps to fix them.
What teams want is timely, constructive feedback. If the result is not what you expect, then let them know, but do it in a way that allows them to learn and improve, so that they will know how to avoid the mistake next time. Too many leaders just throw their teams under the bus when things go wrong. But as the leader, when things go wrong you're still part of it, you can't just disassociate yourself from the failure. That doesn't mean you need to put your hands up and say, "My fault," but you should look to defend your team and protect them from criticism.
Leaders who do that will find that their teams will stand by them when things are not going well, but when they don't, their teams will leave them to struggle.
I worked for one boss who constantly threw his team under the bus, and then he had a crisis and needed people to work the weekend to save the situation and his reputation. Not one person volunteered. If you want the support of your team, then you need to support year team.
Set Your Expectations High
and I will dwell in the house of the Lord forever (Psalm NKJV). God wants you to set your expectations in Him as high as you possibly can. He wants to do things in your life that are so extraordinary that some people. Setting expectations should be a conversation, not a dictation. The right way 5. Clarify Your Thoughts First, Then Communicate Them Simply. Your role has changed. You are now a leader. You might be the same person but how you approach your job has changed dramatically.