Win32/SirefefJuly 13, Type: This tool is designed to remove the infections of Trojan. If you are removing an infection from a network, first make sure that all the shares clean zeroaccess disabled or set zerocacess Read Only. This clean zeroaccess is designed to run on bit and bit computers. How to download and run the tool Important:
online-casino-player.infocess Removal Tool | Symantec
July 13, Type: This tool is designed to remove the infections of Trojan. If you are removing an infection from a network, first make sure that all the shares are disabled or set to Read Only.
This tool is designed to run on bit and bit computers. How to download and run the tool Important: Note for network administrators: If you are running MS Exchange Server, we recommend that you exclude the M drive from the scan by running the tool from a command line, with the Exclude switch.
For more information, read the Microsoft knowledge base article: Issues caused by a back up or a scan of the Exchange M drive Article Follow these steps to download and run the tool: Save the file to a convenient location, such as your Windows desktop.
To check the authenticity of the digital signature, refer to the "Digital signature" section later in this writeup. If you are sure that you are downloading this tool from the Security Response Web site, you can skip this step. If you are not sure, or are a network administrator and need to authenticate the files before deployment, follow the steps in the "Digital signature" section before proceeding with step 4.
Close all running programs. For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles: Click Start to begin the process, and then allow the tool to run.
Restart the computer when prompted by the tool. After the computer has started, the tool will inform you of the state of infection. Run LiveUpdate to make sure that you are using the most current virus definitions. When the tool has finished running Step 10 , you will see a message indicating whether the threat has infected the computer. What the tool does The Removal Tool does the following: Terminates the associated processes Deletes the associated files Removes hidden partition unconditionally if detection occurs Digital signature For security purposes, the removal tool is digitally signed.
Symantec recommends that you use only copies of the removal tool that have been directly downloaded from the Symantec Security Response website. If you are not sure, or are a network administrator and need to authenticate files before deployment, you should check the authenticity of the digital signature. Download and save the Chktrust.
Most of the following steps are done at a command prompt. If you downloaded the removal tool to the Windows desktop, it will be easier if you first move the tool to the root of the C drive.
Then save the Chktrust. Step 3 assumes that both the removal tool and Chktrust. In the command window, type the following, pressing Enter after typing each line: The Trust Validation Utility window will appear. Under Publisher, click the Symantec Corporation link.
The Digital Signature Details appears. Verify the contents of the following fields to ensure that the tool is authentic: Symantec Corporation Signing Time: You should see the following message: Do you want to install and run "FixZeroAccess.
The date and time in the digital signature above are based on Pacific time. They will be adjusted for your computer's time zone and Regional Options settings. If you are using Daylight Saving time, the displayed time will be exactly one hour earlier.
If this dialog box does not appear, there are two possible reasons: The tool is not from Symantec: Unless you are sure that the tool is legitimate and that you downloaded it from the legitimate Symantec website, you should not run it.
The tool is from Symantec and is legitimate: However, your operating system was previously instructed to always trust content from Symantec. For information on this and on how to view the confirmation dialog again, read the document: How to restore the Publisher Authenticity confirmation dialog box. Click Yes or Run to close the dialog box. Type exit , and then press Enter. Manually restoring infected drivers To manually restore an infected driver it is necessary to restart the computer and run the Windows Recovery Console.
Select the installation that you want to access from the Recovery Console. Enter the administrator password and press Enter. If prompted, enter your user name and password.
See the Technical Description section for a list of files that may be affected. The computer will now restart automatically. Removal Information This tool is designed to remove the infections of Trojan.